Last week I attended a very worthy event sponsored by a dear friend of my mine for Breast Cancer Awareness. It was hosted at a full service salon where my friend works. After the workshop, we got a tour of the salon and we got to meet the staff. There were about 4 stylists who said they specialized in natural hair care. I approached one of them and we had a mini consult.
The consultation started out ok. I told her how long I’ve been natural, she asked what I used as a moisturizer and what products I used. I told her that I make my own concoctions and that I don’t really have any product favorites. Honestly my mind went blank and I really couldn’t think of the the few that I do like at that moment. I do like Wen products (shampoo and conditioner in one). She then began to tell me about her favorite products and how she’s still searching for the right moisturizer for her hair. I knew within seconds that she was a product junkie with all the products she began rattling off that she currently use on her hair. Red flag #1. Anyway, I explained to her what I was looking to have done to my hair, which by the way was very simple: Wash and deep condition, clip or dust my ends, blow dry & flat iron.
Apparently all she heard and saw were dollar signs because her response was “Yes, you should be clipping your ends every 6 – 8 weeks, and you need a cut and style, and I can give you this treatment and that treatment, and I like to do cute natural updos, that’s what I specialize in, so yeah all of that would come to $65.00.” Red flag #2.
Soooooo you’re going to charge me the same price I would have to pay if I were getting a relaxer and a cut and style? Are you freaking kidding me right now? But let’s forget that point for a moment. Let’s get to the core of the matter which is she didn’t listen to a thing I said! She totally disregarded what I, the potential customer, wanted and decided to push her wishes on me. I quickly ended that conversation and walked away. I was very nice about it, but very disappointed and flabbergasted at the same time.
The lesson: Always have a consultation with a new stylist before booking an appointment with them. Just because a person claims to be a natural hair stylist doesn’t mean they truly are, nor does it mean that what they are offering is what you’re looking for. Be very clear with them about what you are looking for, and if that isn’t what they are offering move on. If you feel the stylist isn’t listening to you or are concerned about your questions and concerns, move on. If the stylist simply looks at you with dollar signs in their eyes, move on.
Honestly, I’m second guessing having my hair flat ironed now. I was only going to do it for a length check, but now I just may wait a little longer, maybe when I reach my 2 year natural anniversary. My hair is healthy and has been growing just fine with me taking care of it, and it doesn’t cost me $65.00 to do so.
Do you go to a natural hair stylist? What have your experiences been like?